Shipping policy
Shipping Policy
We offer free shipping on all orders.
Processing Time
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is typically 10–20 days after processing.
Please note that delivery times are estimates only and are not guaranteed. Shipping times may vary due to carrier delays, customs processing, high order volume, weather conditions, or other factors outside our control.
Shipping Locations
Available shipping locations are shown at checkout. If your country or region is not available at checkout, we are currently unable to ship to that location.
Multiple Items
If your order includes multiple items, they may be shipped separately and arrive at different times.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Customs, Duties, and Import Fees
For international orders, customs duties, taxes, or import fees may apply depending on your country or region. These charges are the responsibility of the customer and are not included in the product price unless otherwise stated at checkout.
Shipping Delays
If there is a significant delay with your order, we may contact you with an updated delivery estimate. If we are unable to fulfill your order, we will offer a cancellation and full refund where applicable.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after they have been marked as delivered by the carrier.
If your tracking shows an issue before delivery, please contact us at shoplunvero@gmail.com and we will review the situation.
Contact
If you have any questions about your order or shipping, please contact us at shoplunvero@gmail.com.